Our Services

We offer both a mobile option, and a salon location in El Dorado Hills. Mobile appointments are only available for pets under 70lbs. Mobile appointments for larger dogs are limited and book up quickly, we recommend clients with larger pets book in advance and adhere to a schedule to ensure they can be accommodated in a timely manner.

We currently service the following areas:

Folsom, El Dorado Hills, Cameron Park, Rescue, Orangevale.

We also service portions of Fair Oaks, Gold River, Roseville, Shingle Springs & Granite Bay

We take pride in the care and comfort of your pet by offering the most stress-free environment possible to ensure that each pet gets the highest quality, one on one care that they deserve.

Our services include a luxury shampoo, conditioner, hand blow dry, ear cleaning, teeth brushing, nail clipping or grinding, brush out and haircut if desired.

We exclusively use Iv San Bernard products, which are certified by the Safe Pet Cosmetics Program.

Mobile

• Dogs under 50lbs, the first hour is $120/hr, every additional portion is $85/hr.
• Dogs 50 - 70lbs, the first hour is $135/hr, every additional portion is $100/hr

SPA

• Dogs under 50lbs, the first hour is $90/hr, then every portion there after is $85/hr
• Dogs 50lbs and over, the first hour is $105/hr, then every portion after $100/hr

• Service estimates are given as only an estimate, we reserve the right to add additional charges for extreme coat conditions, temperament, or animals requiring two groomers.
• We may require your pet be on a grooming schedule to continue servicing for the wellness of your pet(s)

CATS: We do not shave cats unless necessary. We are only accepting cat clients at our salon location.

• We do not require vaccinations for our mobile service. We do encourage our clients to have regular visits with their veterinary team to make informed decisions on your pets vaccines and health.

• For services in our salon we require all dogs to be current on Rabies, Bordetella, DHPP vaccines, for cats we require Rabies, Feline Calicivirus, Feline Panleukopenia, and Feline Herpesvirus-1

• We require current vaccinations to book a salon appointment. If your pet is too young or can not be vaccinated for any reason, we will recommend our mobile service or can accept a letter from your vet stating the pet is barred from vaccinations.

• All mobile appointments allow a 1-hour arrival window. 
• Spa appointments should arrive at given appointment time, unless asked if they can arrive early. We do not crate dogs at our spa, so we are unable to hold your pet if you arrive early and we are not ready for it. Pick up of dogs after completion of service is expected to be done in a timely manner.
• If we are running behind/early, we will call or text you as soon as possible. 

• We require 24 hours notice to reschedule or cancel an appointment in non-emergency situations.
• Failure to call/text 24 hours in advance may result in a $99 cancellation fee that must be paid prior to your next grooming appointment.
• If we arrive for an appointment and there is no one home within 15 minutes of groomer arrival to release the pet, the cancellation fee will also apply.

Giving advance notice affords us the opportunity to fill your grooming appointment and enables us to rearrange our schedule. Our automated system will send a text to you of your appointment 72 hours in advance.

Cancellations and reschedules must be made over the phone. We cannot take cancellations or reschedules through social media or email.

If you need to reschedule or cancel, please call or text us at (530) 558-0642.

• Excessive de-matting can be painful, dangerous, time consuming, and in moderate to extreme cases impossible. 
• Pets with matted coats require extra attention and handling during their appointment, even when the solution is to shave the pet.
• Matting left in the pet’s coat will only grow tighter and larger and can cause secondary skin infections, rashes, and loss of proper circulation to body parts.
• We will make every effort to keep your pet as stress-free as possible during the de-matting process if your pet and the matting are a candidate for de-matting. 
• In cases of severe matting, your pet may very well need to be shaved or we may refer you to a vet.

We will require that you have your pet on a regular grooming schedule to prevent future matting if you would like to continue our services. 

It is our policy not to shave double coated breeds. It is becoming well known within the animal medical community and experienced grooming salons that the shaving of double coated breeds can lead to hair follicle damage and a myriad of skin and coat issues. 

It is a myth that shaving your pet short keeps them cooler in the summer. Without their outer coat, they can not regulate their body temperature and are more susceptible to heat stroke and sunburn. When it is hot out, we are all hot.

We will not cut the base coat short or shave down a double coated breed unless it is for a medical reason (we will require a note from a veterinarian) or the coat is heavily matted, and even then, we might suggest your pet be groomed by a veterinarian. 

However, we would be happy to get your pet on a shed-less schedule of 4-6 weeks to reduce the shedding or to contour scissor the hair to neaten the coat. 

Examples of common double coated breeds we do not shave include but are not limited to:

Golden Retriever, Pomeranian, Chow Chow, Australian Shepherd, Border Collie, Shetland Sheepdog, Alaskan Malamute, Husky, German Shepherd Dog, Labrador, Pug, Corgi, Chihuahua.

If your pet requires a shave down due to matting, a waiver will be required to be signed by the owner.

• If fleas or ticks are found on your pet, we will give your dog our all natural, eucalyptus and mint flea shampoo & conditioner at an additional fee of $10. 

Our mint package is only to treat fleas or ticks currently on the pet, it is NOT a preventative and DOES NOT prevent fleas or ticks from jumping back onto your pet. 

Please note that fleas and ticks are a health hazard to your pets as well as to humans. If your pet has fleas or ticks, we highly suggest you have your home, your pets bedding, and your yard treated. 

• If your dog has dry skin, and flakes or rash are seen, we will use a 3 step medicated package to help get the moisture back into your dog’s skin, at an additional charge of $10.
• This service works best for your pet when they are on a regular schedule of 3-5 weeks that aligns with their skin cycle.

Payment is due at time of service. 

We will require a credit card on file in order to accept mobile payments.

• We accept cash, card, check, Venmo and Zelle.  

• We charge a fee for all card and Venmo payments. 
• There will be a $20 Check return fee for bounced checks.

Our groomers reserve the right to stop the service at any time at their own discretion in the best interest of the pet and the groomer. You will be charged for the work that was done in that time, or the $99 minimum house call fee, whichever is greater.