Our Cancellation Policy
We require 24 hours notice to change or cancel an appointment.
Failure to call 24 hours in advance will result in a $75 cancellation fee that must be paid prior to your next grooming appointment.
If we show up for an appointment and there is no one home to release the pet, the cancellation fee will also apply.
Giving advance notice gives us the opportunity to fill your grooming appointment and enables us to rearrange our schedule.
We will contact you by text, call or email to remind you of your appointment 2 days in advance.
Cancellations and reschedules must be made over the phone.
We can not take cancellations or reschedules through Facebook, email or text.